I’m Steve Bishop, Richmond, Va. based UX Strategist and Product Design Lead specializing in data driven product design and strategy
Experienced enhancing digital interactions through service design methodologies and collaborative innovation.
I’m a Lead UX Strategist and Product Designer with over 15 years of experience transforming complex challenges into intuitive, user-centered solutions. I specialize in service design methodologies and cross-functional collaboration—helping teams align around customer needs and deliver meaningful digital experiences.
My work spans platform strategy, product evolution, and enterprise-scale systems, with a focus on connecting business goals to design outcomes. I’m passionate about creating environments where user experience isn’t just part of the process—it’s a driver of innovation, clarity, and long-term impact.
Expertise in designing user-centered solutions through:
Service Design & Systems Thinking
UX Strategy & Experience Architecture
User Research & Insight Synthesis
Interaction Design
& Prototyping
Visual Storytelling
& Information Design
Agile Collaboration & Product Development
Team Leadership
& Facilitation